Abstract:
Objective To explore the application effect of process refinement management based on the OEC model in the diagnosis and treatment process of patients undergoing painless gastrointestinalendoscopy.
Methods A total of 200 outpatient patients who underwent painless gastrointestinal endoscopy were selected as the research subjects. They were randomly divided into control group and observation group using a random number table method, with 100 cases in each group. The control group received routine nursing management, while the observation group received process refinement management based on the OEC model. The nursing satisfaction, examination waiting time, examination time, postoperative recovery time, complication incidence rate, and scores of the Self-Rating Anxiety Scale (SAS) and Self-Rating Depression Scale (SDS) were compared between the two groups.
Results The examination waiting time, examination time, and postoperative recovery time in the observation group were all shorter than those in the control group, with statistically significant differences (P < 0.05). Before the intervention, there were no statistically significant differences in the SAS and SDS scores between the two groups (P>0.05). After the intervention, the SAS and SDS scores in the observation group were lower than those in the control group, with statistically significant differences (P < 0.05). The complication incidence rate in the observation group was 4.00%, which was lower than 15.00% in the control group, with a statistically significant difference (χ2=7.037, P=0.008, Phi coefficient=0.188). The nursing satisfaction in the observation group was 98.00%, which was higher than 91.00% in the control group, with a statistically significant difference (χ2=4.714, P=0.030, Phi coefficient=0.154).
Conclusion The application of process refinement management based on the OEC model in the diagnosis and treatment process of patients undergoing painless gastrointestinal endoscopy can effectively improve nursing satisfaction, shorten the examination waiting time, examination time, and postoperative recovery time, reduce the complication incidence rate, and alleviate patients' anxiety and depression.