Objective To observe the application effect of therapeutic communication combined with WeChat intervention in patients with laryngoscopic examination.
Methods A total of 220 patients with laryngoscopic examination were selected, and were randomly divided into control group receiving routine interventions and observation group receiving therapeutic communication and WeChat intervention, with 110 cases in each group. The mood status, compliance, patient′s satisfaction degree, and adverse reactions were compared between two groups.
Results Before intervention, there were no significant differences in depression-dysphoria, confusion-disorientation, fatigue-sluggishness, anger-hostility, energy-vitality and tension-anxiety between the two groups (P > 0.05); after the intervention, these scores in the observation group were significantly lower than those in the control group (P < 0.05). The observation group demonstrated significant higher compliance scores in re-examination, nursing and treatment compared to the control group (P < 0.05). Before intervention, there were no significant differences in scores of communication and health education, nursing techniques, nursing attitudes, and examination environment between the two groups (P > 0.05); after intervention, the observation group showed significant higher scores of items mentioned above than the control group (P < 0.05). The incidence of adverse reactions was 1.82% (2 cases) in the observation group, which was significantly lower than 8.18% (9 cases) in the control group (P < 0.05).
Conclusion Application of therapeutic communication combined with WeChat intervention can improve mood states and compliance of patients with laryngoscopic examination, enhance patient′s satisfaction degree, and reduce adverse reactions.
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